General Questions

We ship worldwide!

No! Airpawnd can be placed anywhere you want. You can put a Aipawnd:

- on your laptop

- in your car

- on your restaurant table

- in your office

- in a open house

- the possibilities continue! 

Only the phone that is loading your profile needs connection. 

Airpawnd does not require a network, data, or internet connection to tap your profile to another phone. 

But, in order to load your profile links, the other phone will need a connection. 

Compatibility

No! The other person does not need a Airpawnd or app to receive your Airpawnd profile. That's the beauty of Airpawndl 

If their phone is on this list compatible devices you can pop to their phone. If it is not, just use your Airpawndl QR code on your profile to share! 

For iPhones, the iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max and all future iPhones are compatible with the Airpawnd feature of Airpawnd. 

With the Airpawndl App installed, iPhone 7 and newer are compatible with Airpawnd! (Just use the NFC widget in control center) must have installed IOS 14 or latest.

Virtually all Android Smartphones are compatible with the pop feature of Airpawnd. However, please visit our compatible devices page to ensure that your smartphone is on the list. 

iPhones as old as the Iphone 5S and basically all Androids can use their camera to scan your Airpawnd QR code.

Your Airpawnd QR code can be found by tapping the QR code button on the top right of your profile on Airpawnd.com 

You can also share your profile via text, airdrop, email or any social network by sharing the link to your Airpawnd profile. 

Some Android phones have NFC turned off by default. 

If your Android is not reading Airpawnds, go to your phone settings and search for "NFC". Then make sure you have this turned on! 

Please make sure you’re using a compatible smartphone and that you have NFC turned on in settings.

If you’ve checked both of those and your Airpawnd is still not being read, please reach out to us at info@airpawnd.com

Troubleshooting your Airpawnd

1. Try touching your Airpawnd to the very center of the back of your phone.  

For Androids, the sweet spot for reading a Airpawnd is in the center of the back of the device. On iPhones, the sweet spot for reading a Airpawnd is on the top of the back.

 2. Make sure your phone works with Airpawnd: Compatible Devices If your phone isn't on this list, no problem! You can still share your Airpawnd profile with others. Your Airpawnd doesn't send info to your own phone, just the phone you are popping to.  

3. Turn on NFC capabilities in your phone settings If your phone is on the compatible devices list and is still not recognizing your Airpawnd, go to your phone settings and search for NFC.

Make sure that NFC capabilities are enabled. 

Shipping

Yes we do! 

Please contact us at Info@airpawnd.com if you would like to request rushed shipping!

If you received an email saying your Airpawnd has been shipped but you haven't received it yet, please allow 7-10 business days for your Airpawnd to arrive. 

If it has been longer than 10 days and you still haven't received your Airpawnd, please send us an email at Info@airpawnd.com and we will resolve your issue!

Airpawnd App / Help

With the Airpawnd app downloaded, iPhone 6+ and newer can receive your links in app! This functionality is available with IOS 14 and up.

Clique here to download on IOS

Clique here to download on Android